Shipping policy

Special Order Items – No Refunds or Returns

ALL SPECIAL ORDER SALES ARE FINAL

Products designated as Special Order, Custom Order, Pre-Order, or Non-Stocked Items are ordered specifically for the customer and cannot be canceled, returned, exchanged, or refunded once the order has been placed.

This policy applies because:

  • The item is not normally stocked by A&M Moto Toys.
  • The item is purchased specifically at the customer's request.
  • Manufacturers and distributors often do not allow returns on special-order merchandise.

By purchasing a Special Order item, the customer acknowledges and agrees that:

  • The order is non-cancelable after submission.
  • No refunds will be issued.
  • No store credit will be issued.
  • No exchanges will be provided unless the product arrives defective or damaged under warranty.