Shipping policy
Special Order Items – No Refunds or Returns
ALL SPECIAL ORDER SALES ARE FINAL
Products designated as Special Order, Custom Order, Pre-Order, or Non-Stocked Items are ordered specifically for the customer and cannot be canceled, returned, exchanged, or refunded once the order has been placed.
This policy applies because:
- The item is not normally stocked by A&M Moto Toys.
- The item is purchased specifically at the customer's request.
- Manufacturers and distributors often do not allow returns on special-order merchandise.
By purchasing a Special Order item, the customer acknowledges and agrees that:
- The order is non-cancelable after submission.
- No refunds will be issued.
- No store credit will be issued.
- No exchanges will be provided unless the product arrives defective or damaged under warranty.